Terms & Conditions
Welcome to Waiz Collections. These Terms & Conditions govern your use of the Waiz Collections website and your purchase of products through our online store.
By accessing our website or placing an order, you acknowledge that you have read and agree to these Terms & Conditions.
1. About Our Products
Waiz Collections offers thoughtfully curated fashion pieces inspired by timeless elegance, refined style, and modern expression.
We make every reasonable effort to ensure that product descriptions, images, colours, sizes, and other information displayed on our website are accurate. However, slight variations may occur due to photography, lighting, screen settings, and the individual characteristics of certain products.
2. Product Availability
All products are subject to availability.
We reserve the right to update product availability, product descriptions, pricing, images, and other website information when necessary.
If a product becomes unavailable after an order has been placed, we will contact the customer regarding the available options.
3. Orders
Customers are responsible for providing accurate and complete information when placing an order, including their name, contact details, delivery address, and payment information.
An order is considered successfully placed once the applicable checkout process has been completed and an order confirmation has been provided.
Waiz Collections reserves the right to cancel or decline an order where necessary, including where incorrect information has been provided, a product is unavailable, or fraudulent activity is suspected.
4. Pricing & Payments
All prices displayed on the website are subject to change without prior notice.
Available payment methods will be displayed during the checkout process.
Customers are responsible for ensuring that their payment and contact information is accurate and up to date.
5. Shipping & Delivery
Waiz Collections currently provides free delivery within South Africa on eligible orders.
Delivery times may vary depending on the customer’s location, product availability, courier operations, public holidays, and other circumstances.
Customers are responsible for providing a complete and accurate delivery address.
Waiz Collections is not responsible for delays caused by circumstances beyond our reasonable control, including courier delays, incorrect delivery information, public holidays, or unforeseen circumstances.
6. Returns & Return Shipping Costs
Customers who wish to return an item must follow the requirements outlined in our Refund & Returns Policy.
The free delivery offered by Waiz Collections applies to the original delivery of eligible orders within South Africa. It does not mean that return shipping is free.
For customer-requested returns, the customer is responsible for arranging and paying the applicable return shipping or courier costs, unless otherwise required by applicable law or specifically agreed by Waiz Collections.
Customers should contact Waiz Collections before sending an item back so that the appropriate return instructions can be provided.
7. Website Use
You agree to use the Waiz Collections website only for lawful purposes and in a manner that does not interfere with the operation, security, or functionality of the website.
You may not copy, reproduce, distribute, modify, or use website content, images, branding, product descriptions, or other materials without appropriate permission.
8. Intellectual Property
All content appearing on the Waiz Collections website, including logos, photographs, text, graphics, product descriptions, designs, and branding elements, belongs to or is used by Waiz Collections and is protected by applicable intellectual property laws.
Unauthorised use, reproduction, or distribution of this content is not permitted.
9. Website Information
While we make reasonable efforts to keep the information on our website accurate and up to date, Waiz Collections does not guarantee that all website content will always be complete, accurate, or free from errors.
We reserve the right to correct errors and update website information when necessary.
10. Changes to These Terms
Waiz Collections may update or modify these Terms & Conditions when necessary.
Any changes will be published on this page. Continued use of the website or placement of orders after changes have been published may constitute acceptance of the updated Terms & Conditions.
11. Applicable Law
These Terms & Conditions are intended to operate in accordance with applicable laws and regulations of South Africa.
Nothing in these Terms & Conditions is intended to limit any rights that customers may have under applicable consumer protection laws.
12. Contact Us
If you have any questions regarding these Terms & Conditions, your order, shipping, or returns, please contact Waiz Collections through the contact information provided on our Contact Us page.